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FAQ

Where do you ship?

We currently ship everywhere in the US, Canada, and the UK

How Long does shipping take?

  • 5 to 10 business days for the United States

  • 10 to 20 days for United Kingdom, Australia, and Canada

How do you use the SwanVac?

  1. Clean your face, then use a hot towel or facial steamer to open your pores

  2. Turn on your SwanVac and choose among the 5 Levels of Suction. Start with the lowest setting if it's your first time.

  3. Move the SwanVac back and forth around different areas of your face with a constant speed. Move slowly but do not stay in one place for too long.

  4. Once you're done, wash your face and use cold water to shrink your treated pores

Is the SwanVac safe to use?

The SwanVac's gentle micro-suction is FDA approved and is safe to use. Please carefully follow the instructions and start on the lowest setting.

Can I return my SwanVac if I don't like it?

Yes. You must return your product within 60 days of the product being shipped. Any returned product(s) must be returned in all of their original packagingand in like-new condition.